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Royal Borough Windsor & Maidenhead Safeguarding Adults Children Partnership

Coronavirus (COVID-19)

COVID-19 and Safeguarding

We are currently living in challenging and unprecedented times and we would like to remind everyone of the importance of continuing to be vigilant about safeguarding.   In addition to day to day safeguarding, Covid-19 has the potential to increase the risk to our most vulnerable citizens – such as self-neglect, domestic abuse, fraud/scams.

As you will be aware, this is a pivotal moment in the COVID-19 pandemic with rising cases nationally. In the borough we have seen our own increase in cases and there is no room for complacency.

To protect yourself and others, you must:

  • wash your hands regularly and for at least 20 seconds
  • wear a face covering over your nose and mouth in enclosed spaces
  • try to stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble)
  • if you feel unwell, get a test immediately
  • if you have travelled abroad to a country that’s not on the exemption list, you need to self-isolate for 14 days. Check travel advice here.

Safeguarding should, of course, remain a high priority and if you have any concerns about a child please call the SPA/MASH on 01628 683150 or email  If your concern is about an adult please call the Advice and Information Team 01628 683744.  Outside of working hours contact the Emergency Duty Service for both adults and children on 01344 786543.

In an emergency, call the Police on 999

If you think there has been a crime but is not an emergency, you can call the Police on 101

COVID 19 information

To find out the latest information about COVID-19 and central government guidance please visit

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. To find out more on the vaccine  please click here. 


WAM Get Involved are co-ordinating our community support and have a COVID-19 response page, where you can request support as well offer to volunteer. Their homepage is available at

To ensure that all volunteers and helpers are aware of safeguarding responsibilities, please share this video, produced specifically for volunteers— It’s only 3 minutes long and gives a simple message of:

  • If you see something say something that as volunteers you have a safeguarding role
  • Flags that some people may volunteer for the wrong reason and what to do if a fellow volunteer is behaving inappropriately
  • Tells volunteers we want them to be safe too

Dealing with Domestic Abuse during coronavirus (COVID-19) 

Ensuring the safety of individuals who may be dealing with domestic abuse during the current pandemic can be very challenging. Our domestic abuse co-ordinator has been working with the other Berkshire Local Authority DA leads and partners to put together information for professionals/volunteers who may have the opportunity to speak directly with a victim of domestic abuse during COVID-19.  

Domestic Abuse Cue Card

Domestic Abuse Alternative Questions

Parenting Advice

Information and support for parenting advice during the coronavirus (COVID-19) outbreak.

Keeping children safe from harm and abuse

Handle with care guide keeping baby safe

Sepsis trust UK leaflet

Parenting Course 1 Parenting Course 2

Coping with family life during lockdown PDF (640KB)

NHS PCCG Leaflet

Save lives - Safety planning guide for victims and survivors

Operation Encompass Helpline

The Home Office, with the support from the Department of Education, have announced that they are supporting an aspect of Operation Encompass’ response to the Covid-19 Pandemic. To find more information about how you can contact the helpline, please click here

Create Hope -  Virtual Support and Advice 

Create Hope are offering are offering emotional support for parents, carers, children, young people and families during COVID19. Sessions will take place via telephone and video calls to give families a safe space to share and express their feelings during this difficult time. Please see below some of the support services which they are currently offering. 

Create Hope - Virtual Support

Create Hope - Helpline

Create Hope - Parent Support

For more information please have a look out our latest newsletter and WAM updates which details more information which you may find useful:

Coping Young person's guide final version 30.04.2020 [1.45MB PDF]

Safeguarding Update 22nd April

Safeguarding Update 7th May

WAM Get Involved Update document (212KB)